We are a registered New Zealand company (Upgradeable Limited), all orders include 15% GST. You are protected by local consumer law when you buy here. All product ships from our Australian warehouse until we can set up local distribution.
We are a real business and yes, a real person will answer the phone take responsibility for your enquiry.
Our upgrades are tested and exceed your computer manufacturer's specifications. That is why we can guarantee compatibility, we know it will work. If you are unhappy in any way, return the product within 14 days for a full refund.
We have technicians in our office to help you at any time. Most customers never need to use this service, but it is there if you need it. We love helping customers, solving problems and answering questions.
Our RAM warranty is simple. Lifetime. If it does not work, we will replace it. No exceptions. We have had the same warranty for over 18 years. Our SSD warranty is 5 years, same as the manufacturer.
